After we got off the phone I looked back at some old orders and saw that in the past, when we had an order that we generated a proforma invoice for, we also had a regular invoice print out after finalization. See example attached.
Do you know why this worked in the past but not now?
Two things:
- The ship to address for this customer was set to N = for Invoice print so it it would not be set to print the invoice originally.
I did change it to a Y for the future.
- Terms of sale on OE# 01174488 is 03
Terms of sale on OE# 01174695 is 94
Anything over 89 is programmed not to print the customer copy of the invoice.
You can reprint the Proforma Invoice
Go into Inventory Update/Invoicing Menu and select the option for OE PROFORMA INQUIRY (OE330CL).
Key in the customer number and press enter.
Go to INVOICED ORDERS.
Select the order with a 1 and press enter.
You will go back to the previous screen with message at the bottom, “CNS0127 Printing Invoices” and the Proforma invoice (OE630P) should print.
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